Application Performance Management

End-to-end performance modelling and monitoring

73% of problems reported by end users through the service desk are not detected by infrastructure management tools � Forrester April 2004

Indicative Application Performance Management (APM) Suite monitors end-to-end application performance relative to user experience and the underlying infrastructure health - inside and outside the firewall. By proactively testing application performance, Indicative APM anticipates problems before they impact the business and your customers. Through patented modeling capabilities, IT organizations can quickly correlate application degradation to the underlying infrastructure component anywhere in the complex service delivery chain.

Determining application performance issues is relatively straightforward but quickly pinpointing the culprit is arduous. Traditional domain specific monitoring solutions miss the interplay between technology components that is not simply overcome by an application test. That's why Indicative not only tests application performance but also proactively exercises technology components relative to their expected behavior. By taking this approach, IT operations can minimize "bridge calls" and troubleshoot more effectively.

Indicative APM Suite includes:

• Application and infrastructure modeling

• Support for Windows, Web, Java, Citrix and other terminal-based applications

• Proactive synthetic transaction tests

• Named user session record and playback

• Application troubleshooting of J2EE environments

• Auto-discovery engines including application trace

• 1000s of configurable infrastructure measurements

• Statistical baselines for benchmarking normal behavior

• Multi-tier thresholds and automated actions

• Consolidated view of end-user experience correlated to infrastructure health

• Performance notifier bar for at a glance views

• "Test Now" for ad hoc troubleshooting

• Multi-faceted reporting

• Integration with service desk and event management tools

Unlike alternative solutions, Indicative APM leverages a cohesive architecture that was designed from the start to correlate application performance to the multitude of underlying technologies. In order to speed implementation, Indicative includes application models for common deployment types as well as drag and drop configuration capabilities for your unique requirements. With GUI driven discovery and application recording, Indicative begins delivering value in days rather than weeks.

With proven experience and $35 million invested in research and development, Indicative APM Suite of products is well suited to quickly provide value to your business.