UXM for Microsoft Solutions

UXM provides you with a real-time understanding of how your customers and users experience Microsoft Office 365 services such as SharePoint Online, OneDrive, Skype for Business, Dynamics AX & CRM

TRACK PERFORMANCE AND AVAILABILITY FOR MICROSOFT SERVICES INCLUDING OFFICE 365

UXM is the leading solution for monitoring all Microsoft services that your users depend on. It provides a real-time understanding of how your users experience Microsoft services including Office 365, Exchange, SharePoint, Skype for Business, Microsoft Teams and more.

It is an open and flexible platform providing all-in-one performance and availability monitoring to detect, diagnose and fix performance issues fast.

User experience matters
UXM helps multiple teams
Quantify and analyse the impact of IT-services on end-user productivity

UXM - User Experience Monitoring

No more surprises. Get alerted on new and critical errors in staging and production via automated anomaly detection and machine learning.

  • Measure and validate application availability and performance service levels from the user perspective
  • Monitor the impacts of application and infrastructure changes on application performance.
  • Identify, diagnose and fix application problems faster before customers call for help
  • Predict application performance prior to production deployment
  • Identify and priorities opportunities to improve user experience.

UXM delivers the visibility from management reporting to the operational detail needed to drive continuous improvement, and all the way to the individual transaction, device or user – allowing you to identify, troubleshoot and remediate problems efficiently.

Multiple collectors provide the full picture

UXM Data Collection

Different collectors let you monitor both the real and synthetic user experience for browser and windows desktop applications as well as power collectors for specific applications.

  • UXM – BROWSER
  • UXM – DESKTOP
  • UXM – ROBOT/SYNTHETICS
  • UXM – POWER COLLECTORS

UXM delivers the visibility from management reporting to the operational detail needed to drive continuous improvement, and all the way to the individual transaction, device or user – allowing you to identify, troubleshoot and remediate problems efficiently.